Hotel Laundry Machine Service Plans: What to Look For

Service plans—or extended warranties—can be a really valuable part of your hotel laundry operation. The right service plan ensures that you’re prepared for maintenance and repairs to your laundry equipment, saving you both time and money.

However, not all service plans are created equally. So how do you strike that balance between planning ahead and not overpaying for a service that isn’t worth the cost?

Here are a few things to look for specifically when evaluating a laundry equipment service plan:

What to Look for In a Washing Machine Service Plan

While there are numerous factors to consider when purchasing new hotel laundry equipment, before we get into what to look for in a service plan, we want to recommend looking at the service plan before you decide which machines to purchase in the first place. The quality of the service plan likely won’t be the deciding factor, but a strong plan can make a real difference in the overall value of the purchase.

The first thing most hotels look at when purchasing appliances is, of course, cost, and the same goes for service plans.

When you’re looking at the cost of a laundry machine service plan, however, make sure you look at what’s included for that cost. A cheap plan may be attractive at first, but if it doesn’t cover common maintenance issues, it’s probably a waste of money.

Here are some questions to ask when looking at a new service plan for hotel laundry equipment:

• Does the plan include a limit for how long repairs will take?
• Does it include regular service and maintenance in addition to emergency repairs?
• Is parts and labor additional or included in the plan?
• Are certain services outsourced, requiring you to work with an unknown vendor?

Buying new laundry equipment for your hotel is a big decision, so take the time to examine all aspects of the purchase, including the available service plans.